🔥 SPECIAL OFFER: These Prices Are Valid Until 31 October 2026

Safety & Driver Standards

SAFETY & DRIVERS

Safe, Respectful Travel for Every Pilgrim

Your safety and comfort matter most to us. Here is how we choose our drivers, look after our vehicles and care for families, women and elderly pilgrims.

Our Drivers

  • Experienced drivers who know the routes between Jeddah, Makkah and Madinah, the hotel areas around Masjid al-Haram and Masjid an-Nabawi, the miqat points and ziyarat sites.
  • Licensed to drive in Saudi Arabia and familiar with local traffic rules.
  • Punctual and polite, and they help with luggage, Zamzam cans and wheelchairs.
  • Speak Arabic and Urdu/Hindi, and most speak basic English.
  • Meet airport guests at arrivals with a name board.

Our Vehicles

  • A clean, modern fleet: Toyota Camry, Hyundai Staria, GMC Yukon XL / Suburban, Toyota Hiace, Coaster and buses up to 44 seats.
  • All vehicles are air-conditioned — important in the Saudi heat.
  • Vehicles are checked and cleaned before trips.
  • Seat belts in every seat. Child seats are available on request.

Families, Women and Elderly Pilgrims

  • Many of our customers are families and women travelling in groups.
  • Your driver’s name and phone number are shared before pickup.
  • Drivers help elderly pilgrims and wheelchair users get in and out of the vehicle.
  • Large vans are available so families can travel together with all their luggage.

On the Road

  • Safe driving within speed limits on all intercity routes.
  • Stops for prayer and rest on long trips, such as Makkah to Madinah.
  • The best available route, avoiding closed roads near the Haram where possible.
  • Flight tracking for airport pickups, so you are never left waiting.

Fair and Clear Pricing

Every fare is fixed and agreed before the trip — no meter and no surprise charges. See our Terms & Conditions.

Report a Concern

If anything during your trip does not feel right, contact us straight away on WhatsApp (+966 59 670 4817). We take every concern seriously.